INFUSE

About the Role

INFUSE is seeking a proactive and client-focused Client Success Representative to deliver exceptional client experiences and drive long-term relationships. In this role, you will serve as a key point of contact for clients, ensuring successful delivery of services while identifying opportunities for growth and improvement.

This position is ideal for a results-driven professional who thrives in a fast-paced, dynamic environment and is passionate about building meaningful client partnerships.

Key Responsibilities

Build and maintain strong, long-term client relationships
Ensure timely and successful delivery of solutions aligned with client goals
Communicate progress of campaigns and initiatives to internal and external stakeholders
Identify growth opportunities and collaborate with sales teams to expand accounts
Manage client inquiries, requests, and escalations with professionalism
Support administrative and operational tasks (e.g., data entry, system updates, scheduling)
Monitor client satisfaction and proactively recommend improvements

Requirements

Minimum of 2 years’ experience in client success, account management, hospitality, or sales
Strong communication and interpersonal skills
Excellent organizational skills with attention to detail
Ability to multitask and prioritize effectively in a fast-paced environment
Problem-solving mindset with a proactive approach
High level of empathy and client-centric thinking

What We Offer

Fully remote, flexible work environment
Opportunity to work with global clients across multiple industries
Supportive and collaborative team culture
Career growth and development opportunities

Hiring Process

NFUSE follows a structured and human-centered hiring process:

Application review by recruitment team
Video interview submission
Assessment or short project (if applicable)
Live interview via Zoom with hiring team
Final offer discussion

How to Apply

Interested candidates should:

Click here to apply

To apply for this job please visit job-boards.greenhouse.io.