E-commerce Manager at Scalearmy

About the Role

We are seeking a results-driven E-commerce Manager to lead and optimize our client’s online retail operations. This role is ideal for a hands-on professional with strong experience in Shopify, digital merchandising, and conversion rate optimization.

You will be responsible for managing day-to-day e-commerce activities, enhancing the customer journey, and driving revenue growth through data-driven strategies. This position requires collaboration with cross-functional teams and the ability to manage remote contributors effectively.

Key Responsibilities

E-commerce Operations & Website Management

• Oversee daily website operations, including product launches, updates, and promotional campaigns
• Maintain product catalogs, ensuring accuracy, consistency, and optimal site performance

Website Merchandising & Optimization

• Develop and execute merchandising strategies to increase conversions and revenue
• Utilize tools such as Fast Simon, Bloomreach, or Searchspring for search optimization and personalization

UX/UI & Conversion Rate Optimization (CRO)

• Improve user experience through A/B testing, customer insights, and behavioral analysis
• Leverage tools like Hotjar or Microsoft Clarity to identify optimization opportunities

Analytics & Performance Tracking

• Monitor and analyze website performance using Google Analytics
• Translate data insights into actionable improvements that enhance user engagement and sales

Team & Project Management

• Manage and coordinate a remote team of content and web specialists
• Ensure timely execution of projects while maintaining organized workflows and priorities

Technical & SEO Collaboration

• Implement and maintain SEO best practices
• Partner with technical teams to improve site speed, structure, and overall performance

Qualifications

Experience

• Minimum of 3 years in e-commerce management or a related role
• Demonstrated success in driving online sales and improving conversion rates
• Strong hands-on experience with Shopify

Skills

• Proficiency in merchandising and personalization tools (Fast Simon, Bloomreach, Searchspring)
• Solid understanding of UX/UI principles and e-commerce best practices
• Experience with Google Analytics and data-driven optimization
• Basic knowledge of HTML/CSS and SEO
• Familiarity with Hotjar, Microsoft Clarity, or similar tools
• Experience with Klaviyo or other email marketing platforms is a plus

Core Competencies

• Strong analytical and problem-solving skills
• Excellent project management and organizational abilities
• Ability to manage multiple priorities in a fast-paced, remote environment
• Customer-focused mindset with a passion for improving digital experiences

What Success Looks Like

• Increased conversion rates and sustained revenue growth
• Seamless execution of product launches and campaigns
• Enhanced user experience leading to higher engagement and lower bounce rates
• Efficient management of remote teams and workflows
• Consistent use of data insights to optimize performance

Why Join This Opportunity?

This role offers the chance to take ownership of a growing e-commerce function and make a direct impact on business performance. You will play a key role in scaling operations, improving customer experience, and driving measurable growth in a dynamic environment.

Application Process

Interested candidates should:

1. Complete the application form
2. Submit a short video showcasing relevant skills and experience

How to Apply

Interested candidates should

Click here to apply