Operations Coordinator at BruntWork

Role Overview

We are seeking a proactive and highly organized Operations Coordinator to provide cross-functional support to a dynamic, distributed team. This role goes beyond traditional executive assistance—you will act as a central operational hub, ensuring seamless coordination, efficient processes, and timely support across multiple stakeholders.

The ideal candidate is a self-starter who thrives in a fast-paced environment, takes ownership of tasks, and can work independently with minimal supervision.

Key Responsibilities

Administrative & Operational Support

• Provide day-to-day administrative and coordination support across teams
• Serve as the first point of contact for internal process-related queries
• Identify and implement improvements to internal workflows and systems

Client & Communication Management

• Support client communications with professionalism and timeliness
• Coordinate interactions between clients and internal teams

Onboarding & Documentation

• Assist in onboarding new team members, including system setup and documentation
• Maintain accurate and up-to-date internal records and SOPs

Team Coordination & HR Support

• Manage leave tracking (sick/annual) and scheduling
• Coordinate calendars and ensure team coverage
• Support logistics such as equipment, uniforms, and employee benefits

Compliance & Systems Management

• Monitor compliance requirements (certifications, credentials, checks)
• Provide support across systems (e.g., Gmail, CRM tools, practice management platforms)
• Troubleshoot administrative or system-related issues

Operational Excellence

• Handle referral and incentive-related queries
• Take ownership of operational tasks to improve team efficiency
• Support basic calls and assist with light sales interactions when required
• Contribute to continuous process improvement initiatives

Requirements

• Minimum of 2 years’ experience in an Executive Assistant, Operations Coordinator, or similar role
• Excellent written and verbal English communication skills
• Strong organizational and multitasking abilities
• High level of accountability, reliability, and independence
• Proactive problem-solving mindset
• Ability to manage multiple stakeholders simultaneously
• Tech-savvy with experience using Gmail, CRMs, or similar tools (Halaxy experience is an advantage)

What We’re Looking For

• A team-oriented professional who enjoys supporting multiple functions
• A self-driven individual who takes initiative and ownership
• A dependable and adaptable team player
• Someone comfortable working with minimal supervision

Perks & Benefits

• Permanent work-from-home setup
• Competitive compensation (performance-based)
• Health insurance (location-dependent)
• Immediate hiring opportunity

How to Apply

Interested candidates should apply via the official link and complete all required steps, including assessments and a voice recording.

Click here o apply