Sales Development Representative at Worldpackers

About Worldpackers

Worldpackers is a global community connecting travelers and hosts through meaningful collaborative experiences. Since 2014, the company has helped people explore new destinations, build connections, and experience personal and cultural growth.

About the Role

Worldpackers is hiring a Sales Development Representative to join its Inside Sales team.

You will engage with travelers interested in Group Trips, understand their needs, qualify opportunities, recommend suitable trips, and guide prospects toward booking.

The role involves direct customer engagement through WhatsApp, email, phone, chatbot, and social media. You will also manage sales activities in HubSpot and provide customer insights to help improve the sales process.

Key Responsibilities

• Respond quickly and thoughtfully to travelers interested in Group Trips.
• Engage prospects through phone, email, WhatsApp, and digital channels.
• Understand customers’ travel plans, preferences, budgets, and expectations.
• Qualify leads and recommend suitable Group Trips.
• Guide prospects through their purchase decisions.
• Address questions and concerns about pricing, destinations, logistics, and group experiences.
• Convert qualified opportunities into bookings.
• Follow up consistently with prospective travelers.
• Maintain accurate customer and sales activity records in HubSpot.
• Track customer questions, objections, interests, and needs.
• Share customer insights with sales, marketing, and product teams.
• Contribute ideas to improve sales conversations and the customer experience.

Requirements

• 1 to 3+ years of experience in Sales, Inside Sales, Customer Success, or a related field.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building skills.
• Comfortable communicating with customers by phone and digital channels.
• Strong listening and customer qualification skills.
• Excellent organization and follow-up skills.
• Experience with CRM platforms. HubSpot experience is an advantage.
• Results-oriented approach with a focus on conversion.
• Interest in travel, experiences, and community-focused products.
• Comfortable working in a fast-paced startup environment.
• Advanced English proficiency.
• Understanding of sales funnels and conversion metrics.

Preferred Qualifications

• Experience in consultative selling or Inside Sales.
• B2C sales experience.
• Experience selling digital products.
• Experience using HubSpot or similar CRM platforms.
• Experience selling through WhatsApp, phone, or digital channels.
• Background in travel, tourism, hospitality, or experiences.
• Experience working with international customers.

Why Join Worldpackers?

• Work remotely with a global team.
• Join an international travel and experiences company.
• Work directly with customers from different backgrounds.
• Contribute to a purpose-driven product focused on connection and cultural exchange.
• Develop your sales, customer engagement, and CRM skills.

How to Apply

Interested candidates should click here to apply:

Application Deadline: October 9, 2026