Senior Vice President, Technology & Engineering at Harris

About the Company

Harris delivers mission-critical software solutions across the Public Sector, Healthcare, Utilities, and Private Sector industries globally. As a subsidiary of Constellation Software Inc. (TSX: CSU), Harris is part of a highly successful and publicly traded organization with a strong track record of growth and innovation.

Role Overview

We are seeking an experienced Senior Vice President, Technology & Engineering to lead and scale our technology organization at Resolv Healthcare. This executive role will oversee engineering, development operations, IT infrastructure, and client-facing technical support functions.

You will lead a team of 30+ technical professionals, ensuring operational excellence while driving innovation, including the advancement of Resolv Core, our next-generation AI-enabled platform transforming healthcare revenue cycle operations.

This role requires a strategic leader who can balance innovation with operational stability while collaborating closely with senior leadership, particularly the VP of R&D.

Key Responsibilities

Executive Technology Leadership

• Lead the overall technology organization, including engineering, IT operations, and client support
• Set strategic priorities and ensure alignment with business goals
• Drive accountability, performance, and operational excellence across teams

Engineering & Platform Strategy

• Provide strategic oversight for all software development initiatives
• Partner with the VP of R&D on AI-driven platform development (Resolv Core)
• Ensure adoption of scalable architecture, modern development practices, and quality standards

IT Operations & Client Support

• Oversee internal systems and client-facing technology operations
• Ensure high availability, reliability, and performance across platforms
• Maintain strong service levels for issue resolution and technical support

Technology Project Delivery

• Lead execution of large-scale, cross-functional technology projects
• Establish governance, timelines, and resource allocation frameworks
• Ensure consistent delivery and measurable outcomes

Leadership & Team Development

• Lead, mentor, and develop a distributed team of 30+ professionals
• Build a culture of accountability, collaboration, and continuous improvement
• Strengthen leadership capability across engineering and operations teams

Strategic Initiatives & Innovation

• Drive expansion of AI, automation, and data platform capabilities
• Identify opportunities to improve efficiency through system integration and automation
• Support integration of technology from acquisitions and new services

Financial & Operational Management

• Own and manage the technology budget (labor, infrastructure, development)
• Align technology investments with business growth and profitability targets
• Drive cost optimization through automation and platform consolidation
• Ensure all initiatives deliver measurable ROI

Requirements

Required Experience

• 12–15+ years in senior technology leadership roles
• Proven experience managing large technical teams (20+ staff)
• Strong background in complex, multi-system technology environments
• Experience leading technology operations within a service-based organization
• Demonstrated success delivering large-scale, cross-functional projects
• Experience working with distributed/global teams

Preferred Experience

• Healthcare technology or Revenue Cycle Management (RCM) experience
• Familiarity with Practice Management (PM) systems or healthcare integrations
• Exposure to AI, automation, or data platform initiatives
• Experience in multi-platform or acquisition-driven environments

Core Competencies

• Executive leadership and strategic alignment
• Strong operational discipline and accountability
• Excellent stakeholder collaboration and communication
• Ability to balance innovation with operational stability
• Strong decision-making and problem-solving skills

Success Metrics

• Stability and performance of technology platforms
• Successful delivery of key initiatives and projects
• Strength and development of the technology team
• Alignment between technology and business strategy
• Progress and impact of Resolv Core initiatives

Compensation & Benefits

• Salary: $165,000 – $175,000 USD + Performance Bonus
• Fully remote work environment
• Opportunity to lead a high-impact, global technology function