Freight Brokerage Operations Virtual Assistant at 20four7VA

About 20four7VA

20four7VA connects skilled remote professionals with businesses across the United States, United Kingdom, Canada, Australia, and other global markets. We provide flexible remote opportunities, professional development, and ongoing support to help contractors succeed.

We are currently seeking a highly organized and detail-oriented Freight Brokerage Operations Virtual Assistant to support growing transportation and logistics operations.

This role is ideal for candidates with experience in freight brokerage, logistics, transportation, or supply chain operations who want to build a long-term remote career.

Key Responsibilities

Transportation Management & Data Entry

• Enter and update shipment information in Transportation Management Systems (TMS)
• Maintain accurate shipment records and customer information
• Organize transportation and shipping documentation
• Follow standard operating procedures and training materials

Freight Operations Support

• Collect Bills of Lading (BOLs) and Proofs of Delivery (PODs)
• Follow up with carriers and drivers regarding missing documents
• Assist with shipment closure and documentation processes
• Update shipment milestones and delivery statuses

Shipment Tracking & Communication

• Monitor shipments from pickup through delivery
• Track driver locations and estimated arrival times
• Communicate with carriers and drivers through email and phone
• Provide shipment updates to internal teams and customers

Growth Opportunities

As responsibilities expand, you may also:

• Assist with load management
• Support quoting and RFQ processes
• Participate in freight operations workflows
• Take on additional logistics coordination tasks

Qualifications

Required

• 1–3 years of experience in logistics, transportation, freight brokerage, or supply chain operations
• Strong written and verbal English communication skills
• Excellent attention to detail and organizational skills
• Ability to work independently after training
• Comfortable following SOPs and documented processes
• Reliable internet connection and dedicated workspace

Preferred

• Experience with freight brokerage operations
• Knowledge of transportation workflows and terminology
• Familiarity with:
  • Transportation Management Systems (TMS)
  • Bills of Lading (BOL)
  • Proofs of Delivery (POD)
  • Track and Trace procedures
  • Carrier communication processes
  • Freight documentation and load tracking

Technical Skills

• Microsoft Excel (Intermediate level preferred)
• Microsoft Outlook
• Microsoft Word
• Ability to learn company-specific software and transportation platforms

Ideal Candidate

You are:

• Highly organized and process-driven
• Detail-oriented and accurate
• A fast learner who adapts quickly
• Comfortable working independently
• Professional in written and verbal communication
• Interested in growing within freight and logistics operations

What We Offer

• Competitive compensation
• Weekly payments
• Fully remote work environment
• Free training and upskilling opportunities
• Ongoing support and guidance
• Access to a supportive virtual community
• Opportunities to grow within logistics operations

Schedule

• 40 hours per week
• Monday to Friday
• 8:00 AM – 5:00 PM EST
• One-hour lunch break

Apply Today

If you have experience in logistics, freight operations, or transportation support and want to build a remote career with an international team, we encourage you to apply.

Click here to apply